Old Code
|
New Code
|
Cause
|
Solution
|
Comment
|
12E
|
bE1
|
Power switch fault
|
No contact in power switch
|
If fault remains a service call is advisable
|
18E
|
bE3
|
Switch error
|
Relay fault
|
Service call advisable
|
AE
|
13E
|
Signal com error
|
Communication error between PCB's
|
If problem persists a service call is advisable
|
bE2
|
14E
|
Button error
|
Press & hold the button for 1 min
|
If error code persists a service call is advisable
|
EA/EB
|
3E
|
Tacho error
|
Switch off the power/reconnect and try again
|
If error code persists a service call is advisable
|
|
3E1
|
DD Motor fault
|
Check DD motor
|
Service call advisable
|
|
3E2
|
DD Motor fault
|
Check DD motor
|
Service call advisable
|
|
3E3
|
DD Motor fault
|
Check DD motor
|
Service call advisable
|
|
3E4
|
DD Motor fault
|
Check DD motor
|
Service call advisable
|
E1
|
4E
|
Water supply error -Not enough water entering the W/M
|
Check water supply is turned on and the water hoses are not kinked
|
If water supply OK, a service call is advisable
|
4Ed
|
4E1
|
Water temp error
|
Feed hoses oppositely connected
|
Advise customer
|
|
4E2
|
Water temp error
|
Water too hot for selected wash
|
Advise customer
|
E2
|
5E
|
Water drain error - Water not draining from W/M
|
Ensure that the drain hose is not kinked and the debris filter is clear, switch off the power/reconnect, the drain pump should operate to drain W/M
|
If problem persists a service call is advisable
|
|
8E
|
Over current error
|
Switch off the power/reconnect and try again
|
If error code persists a service call is advisable
|
PH1
|
9E1
|
Power error
|
Power supply error
|
Advise customer
|
Plo
|
9E2
|
Power error
|
Power supply error
|
Advise customer
|
|
bE
|
Motor TRIAC short error
|
Switch off the power/reconnect and try again
|
If error code persists a service call is advisable
|
E8
|
CE
|
Abnormal water temperature
|
Switch off the power and try again W/M may operate drain pump automatically.
|
If error code persists a service call is advisable
|
|
CE
|
Cooling error/warning
|
During holding water program temp of water is over 55C
|
If error code persists a service call is advisable
|
|
dE
|
Door open error - The door is not closed correctly
|
Check that the door is closed
|
If the door closes OK and the fault code persists then a service call is advisable
|
|
dE1
|
Door lock switch error -
|
Check that the door is closed
|
If error code persists a service call is advisable
|
|
dE2
|
On/Off switch error -
|
Excessive heat build up in the coil due to button being operated continuously
|
Advise customer, if problem persists a service call is advisable
|
F
|
FE
|
Fan error
|
Fan fault
|
Service call advisable
|
|
HE
|
Abnormal water temperature
|
Thermistor sensed temp over 100C
|
If problem persists a service call is advisable
|
E5
|
HE1
|
Water heater error - Over heated
|
Switch off the power/reconnect and try again
|
If error code persists a service call is advisable
|
E6
|
HE2/6E
|
Water heater error - Heater not getting hot
|
Switch off the power/reconnect and try again
|
If error code persists a service call is advisable
|
|
HOT
|
Air temp error/warning
|
Air temp higher than 70 c
|
Advise customer
|
E7
|
1E
|
Pressure switch error - Faulty part
|
Switch off the power and try again W/M may operate drain pump automatically for up to 3 minutes
|
If error code persists a service call is advisable
|
E9/11E
|
LE
|
Natural drain/Water leak error
|
Check that the level of the drain hose is not lower than the base of the W/M, check for water on the floor? If no trace of water switch off the power/reconnect and try again
|
If leak found and from W/M or error code persists a service call is advisable
|
E3
|
OE
|
Over flow error - Too much water (foam) has entered the W/M
|
Too much washing powder/liquid may have been added. Switch off the power/reconnect, the drain pump should operate to drain W/M
|
If problem persists a service call is advisable
|
E3
|
oF
|
Over flow abnormal
|
Water has reached over flow level
|
If problem persists a service call is advisable
|
|
t1
|
In test mode
|
Switch off the power/reconnect
|
If error code persists a service call is advisable
|
|
t2
|
In test mode
|
Switch off the power/reconnect
|
If error code persists a service call is advisable
|
EC
|
tE
|
Thermister abnormal error
|
Switch off the power/reconnect and try again
|
If error code persists a service call is advisable
|
|
tE1
|
Thermostat error
|
Thermostat faulty
|
If error code persists a service call is advisable
|
|
tE2
|
Thermostat error
|
Thermostat faulty
|
If error code persists a service call is advisable
|
|
tE3
|
Thermostat error
|
Thermostat faulty
|
If error code persists a service call is advisable
|
E4
|
UE
|
Unbalanced error - The load in the drum is unbalanced
|
Switch off the power and rearrange or remove some of the items to be washed
|
A persistent error message may indicate a fault, in this case a service call is advisable
|